Shipping policy
Guard Puller LLC Shipping Policy
At Guard Puller LLC, we take pride in delivering quality gear to our community of athletes, veterans, and supporters. Our goal is to ensure your order arrives quickly, safely, and accurately.
Order Processing
All orders are processed within 1–3 business days of payment receipt.
Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few additional days. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Rates
Shipping rates are calculated at checkout based on the shipping method selected and the destination.
Guard Puller may occasionally offer flat-rate shipping promotions or free shipping offers during special events or promotions.
Typical shipping options may include:
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Flat Rate Shipping: Standard flat-rate fee when available
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Standard Shipping: Calculated by carrier
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Expedited Shipping: Available at checkout for faster delivery
Shipping Locations
Guard Puller currently ships to:
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United States
International shipping may become available in the future as the Guard Puller community continues to grow.
Estimated Delivery Times
Once your order has shipped, delivery typically takes:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Delivery times may vary depending on location, carrier delays, weather, or other circumstances outside of our control.
Order Tracking
Please allow 24–48 hours for tracking updates to appear in the carrier’s system.
Incorrect Addresses
Please ensure that your shipping address is correct at checkout.
Guard Puller LLC is not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 5 days of delivery at:
Include:
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Your order number
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Photos of damaged items (if applicable)
We will work with the shipping carrier to resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping, please contact us at:
Guard Puller LLC
9164 East Chase Parkway, Suite 121
Montgomery, AL 36117-9998
Email: guardpullerbjj@gmail.com